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Investigating reports of connectivity issues across accounts

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Apr 11, 09:10 UTC
Resolved - The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience

Apr 11, 08:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 11, 08:41 UTC
Update - Our R&D teams are fully focused on resolving this incident and restoring the platform's stability. In the meantime, the platform is available on read mode only in our US server. The platform is working normally for accounts in our EU and AUS server.

We will keep you updated as we make progress on fully resolving this issue.

Apr 11, 07:35 UTC
Update - We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.

Apr 11, 07:25 UTC
Investigating - We are currently investigating reports of connectivity issues across the platform. Our team is looking into this and will provide you with a response shortly.


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