Dec 29, 19:51 UTC
Resolved - The issue has been resolved. Our chat support should now be working as normal.
Dec 29, 16:58 UTC
Investigating - We are experiencing an issue with our third-party chat platform. If you need to speak to an agent, you can use the email option in our help center. We apologize for any delays, as we work to get back on track. Thank you for your patience!